FAQ
Please note that changes and cancellations cannot be made once the order has been placed. If you are having difficulty placing the order or having any other issues please contact us HERE.
Returns
Learn more about returns HERE.
Shipping And Order Status
TOAM Co is currently shipping to the US. Learn more about our shipping and return policies HERE.
Do you have a physical store?
At the moment we are exclusively online only.
What payment methods do you accept?
We accept the following payment methods: Shop Pay, Shop Pay Installments, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, Meta Pay, and PayPal.
What are Shop Pay Installments?
Shop Pay Installments offers two options to pay for orders including in four, biweekly, interest free payments from $50 to $999 OR monthly payments for orders from $150 to $20,000 with interest between 10% to 36% APR that must be paid over a period of three, six, or twelve months depending on the purchase amount.
What are the eligibility requirements for Shop Pay Installments?
The requirements include
- having a United States Billing Address
- being signed up for Shop Pay
- having an order amount between 50 USD and 20,000 USD including shipping and taxes
- For orders split into four bi-weekly payments, the payments must be paid using a supported credit card or debit card
- Orders paid for in monthly installments must be paid with a supported debit card.
- You can't pay for an order if the order includes currency in any form, including virtual and digital currency, such as gift cards.
- You can't pay for a Shop Pay Installments order using a Capital One card, Chase credit card, prepaid debit cards, or prepaid credit cards.